Michael Collard Kansas City, MO 64055 447-4058 (On the phone, please text) MCollard@GMail.com Objective Seeking a challenging position in a startup as CTO where I can leverage my expertise in Six Sigma systems analysis, problem-solving, and process improvement to deliver world-class customer service Skillset Over ten years experience in Healthcare IT Engineering, DICOM/HL7/FHIR, Data Migration (Data Engineering), Programming (C++, JAVA/Javascript, Python, SQL) Six Sigma Green Belt Certification. VMWare certifications: VCP-510, VCA, VTSP. Microsoft Certified Professional specializing in Windows Kernel Debugging 70-660. EMC Proven Professional Certification. SNIA SCSP Certification. ITIL v3 Foundation Certification. PHP Master Certification. American Society for Quality Programming Python and C++ PACS/DICOM Data Migration Servers which implements AI (Anthropic, OpenAI, xAI) Expert in Postgres, Microsoft SQL Server, Sybase, MySQL, Oracle, and SQLite3 SQL Indexing and statistics and programming (functions/triggers) Extensive SaaS experience with Healthcare AI products onsite and AWS Set up/administered HP OpenText SiteScope and CentraStage Datto Analytics Platforms Linux Server Installation and Admin, w/Docker Network forensics experience with Wireshark analysis and tracing Experience Senior Software Engineer (Process Improvement) 2025-Current Consultant Kansas City, MO Six Sigma process investigation, documentation, optimization improvement projects, cost reduction and efficiency enhancements Architect multiple workflow enhancements, perform solo AI programming in multiple languages. Review others' PRs. FDA Legal compliance audits and mentoring/corrections Assist cross-functional teams in seven countries Perform training/mentoring of junior software engineers Senior Systems Engineer 2021-2025 Konica Minolta Healthcare Kansas City, MO lead multi-function teams across projects between 0.5MM$ and 3MM$ Create knowledge base to leverage subject matter expertise preventing single points of failure to drive business continuity Team lead (+IC) for engineering overseeing operations (incl. migration and transformation), issue/bug reporting and corrective action/preventative action in FDA HIPAA regulated industry Facilitate meetings with diverse stakeholders leading to customer satisfaction Subject matter expert for data engineering, processes and documentation Deploy/manage servers for hundreds of diverse customers up to petabytes Senior Data Engineer (Migration/Transformation) 2016-2021 GE Healthcare I.T. Professional Services Kansas City, MO Migrated and transformed DICOM data, databases incl. MRN PIX, Accession, etc. Launched New Product Introduction for Pansoma Austria to convert proprietary annotation data to DICOM public tag GSPS Developed tools to automate migrations which enabled 1$MM cost savings Programmed and trained team on methodology to throttle data migration to prevent downtime lead escalation engineer for high profile customers Managed cost reduction by converting existing high profile customers to best practice Senior Support Engineer - Customer Center of Excellence - NPI 2007-2016 GE Healthcare Kansas City, MO Oversaw new product introduction, deployed and supported over two hundred Windows 2008R2 servers, automated new application install, maintenance and proactive diagnostics On Call Support of three tiers of engineers in high availability servers as a Subject Matter Expert on proprietary applications Programming data migration software and created process and supervised adoption Performance troubleshooting of Windows Servers, VMWare 5.x load analysis (incl. strace), Perfmon, log and problem program code line tracing Installation of high availability and fault tolerant Windows servers. Deploy, Install, and Manage VMWare ESXi (5.x) servers: Windows/Linux Design processes, tools, and solutions to difficult problems facing customers from design to go-live and urgent escalations Work with cross-functional team spanning engineering, product management, manufacturing and service to ensure customer satisfaction Create, populate, update and maintain internal and customer facing knowledgebase Frequently interface with senior management, project managers, and customers in multiple time-zones, countries and languages Design/implement data analytics platform deployment (including proactive warnings) for mission critical servers including SNMP phone-home Flexible in the face of challenges. Offers practical solutions in easy to understand language using programming, workflow procedural changes Engineering Tier Four lead Support Engineer Oct 2003 – 2007 General Electric Medical Systems Kansas City, MO Subject Matter Expert (SME) sole single point of contact including 24/7 on-call support of IMS systems, and SME on GE VNA Enterprise Archive. SME for Dell/EMC storage products including DMX, Centera, and Clariion Performance analysis of Linux servers using strace, top, vxtop etc. Programmed tools for data repair and migration around EMC products Architected information pathway, process and workflow for products Architected capacity planning for storage and performance of systems Subject Matter Expert and global expert for networking, storage infrastructure Servers and client desktops and Operating Systems Service mission critical infrastructure servers running Windows and Linux Support teams of tiered engineers in installs, configuration and management Repair SUN Solaris, Linux and Microsoft Windows clusters of servers Proactive support for US Military of contractual and government mandated service level agreements and availability Sole engineer for government security Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) Education Master of Business Administration (MBA, Minor in Forensic Accounting) 2014-2016 Keller University Downers Grove, IL MBA with focus on managing Informations Systems and Technology, SLDC, security and storage of mission critical large data. Minor focus on detecting fraud. GPA 3.9 Telecommunications Management (Bachelor's, Minor in Business) 1998 –2003 DeVry University Kansas City, MO Focus on movement of information in electrical and computer systems